Customer Experience Management
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Utopia Image

Leadership

Anthony Lacopo
President & CEO
a.lacopo@utopiaimage.com

With an impressive e-commerce track record that includes over 10 years with companies like Bell Canada and Nortel Networks, Anthony Lacopo has overseen numerous high-profile projects and attained valuable industry knowledge.

Anthony holds an MBA in finance from the Université de Québec a Montréal (UQAM), a BA in electrical engineering from École de Technologie Supérieure, a LL.B in business law from the Université de Montréal and a Certificate in Entrepreneurship from the Massachusetts Institute of Technology (MIT). As President of Utopia Image, he uses his versatile vision to develop win-win relationships with clients and also manages team performance by maintaining a close contact with all employees. Thanks to his active involvement in the city of Laval's economic development, Anthony is currently on the Board of Laval Technopole and on the Regional Labour Market Partners Council.

A visionary, an enthusiast and an innovator, Anthony Lacopo looks to propel Utopia Image to the top of the business honours list.

To learn more about Anthony Lacopo's journey to building Utopia Image Inc., feel free to visit his personal blog at www.anthonylacopo.com.
Marie-Violaine Gabrièle
Director, Strategy and Marketing Intelligence
mv.gabriele@utopiaimage.com

Marie-Violaine Gabrièle holds a Master's degree of Science in Management, with a specialization in Marketing from Université de Sherbrooke. She occupies the position of Director, Strategy and Marketing Intelligence at Utopia Image.

Mrs Gabrièle has many years of experience in marketing research. Her functions include the management of research mandates, from the methodical guidelines of projects to the formulation of strategic recommendations.

Mrs Gabrièle performed a large number of studies that helped her gain a strong expertise in strategic analysis and in research methodology in various problematic areas such as customer experience management, customer service quality and strategic positioning.

Previously, Mrs Gabrièle worked at CROP Marketing research firm where she acquired a substantive and strong expertise in quantitative and qualitative studies.
Adrien Claude Bance
Director, Information Technology
a.bance@utopiaimage.com

Adrien Claude Bance ensures the evolution and optimal functioning of Utopia Image's corporate IT network in order to offer clients the best possible solutions. He establishes and supports internal services and Web solutions for clients, along with Customer Technical Support (CTS).

Before joining Utopia Image, Adrien worked as a Network System Administrator for DEV-ID INC, Versus informatique Inc./Fusepoint Inc, Vidéotron Télécom Ltd., Nurun Inc. and Public Technologies Multimédia Inc. He is a Microsoft Certified Professional and has acquired all of the industry's most sought-after skills.

With over 10 years experience, he is the go-to resource at Utopia Image, and has established a dynamic technical team capable of adapting well to client needs.