Leadership Team

Anthony Lacopo
Founder & Chief Executive Officer
Anthony LacopoAnthony founded Utopia Image in 2006 and grew it from a market-research company into the first fully integrated Customer Experience Management agency. Driven by entrepreneurship and collaboration, Anthony recently added a Certificate in Entrepreneurship from the Massachusetts Institute of Technology (MIT) to his MBA in Finance from Université du Québec à Montréal (UQAM). He also holds a BA in Electrical Engineering from Montreal’s École de Technologie Supérieure (ETS) and a LL.B. in Business Law from Université de Montréal. A true visionary, an enthusiast and an innovator; Anthony set a single mission for himself: help his partners develop authentic long-term relationships with their customers.
 
David Lacopo
Vice-President Product & Technology
David LacopoDavid brings to Utopia Image’s Management team several years of experience from the following fields: marketing, web development, project management, data analysis and customer experience management. Inspired by his creative background in Fine Arts, Music and Film; David has developed an innovative approach in managing end-to-end processes and identifying & resolving potential risks. David believes that every experience life has to offer must be embraced, as each experience is a great source of inspiration; and inspiration plus perseverance ensures success.
 
Isabelle Blanchet
Vice-President, Customer Experience Management
Isabelle BlanchetSpecialized in Marketing and Customer Experience, Isabelle brings to the team a strong knowledge of banking, telecommunications, customer service and operations. She is recognized for translating strategic vision into tactical impacts as well as for defining processes that optimize the employee-client experience in acquisition, retention, and omni-channel activities. Isabelle holds a Bachelor’s degree in Business Administration (BAA) from HEC Montréal. Mobilizer, she takes matters into her hands with the main objective of developing long-lasting and profitable relationships between the company and its customers.