Bilingual Technical Support Agent

Are you in search of a dynamic, successful and professional company who values its employees, rewards effort and encourages career development? 
 
Do you have an interest in quality customer service? If so, send us your application immediately. We are currently recruiting Technical Support Agents at Utopia Image.
At Utopia Image, we offer a paid training to perfect your skills, so you can excel in your role. 
Ideally located in Laval, our office is easily accessible by public transportation, offering a pleasant and dynamic work environment.
Responsibilities 
  • Provide assistance and training to clients with technical difficulties.
  • Provide customers with outstanding service in order to meet and satisfy their needs.
  • Additional related tasks
Training and experience 
  • Diploma of Secondary Education (DEC)
  • Bilingual
  • Basic computer knowledge
  • Experience in a call center (an asset)
  • Good communication skills
  • Good knowledge of telecommunication products
  • Ability to work under pressure
Requirements 
  • Autonomous
  • Diligent
  • Focused on customer service
  • Dynamic
  • Motivated
  • Punctual
  • Detail oriented
  • Professional